Dog Friendly Cottages in Filey

Reviews

What our customers say about their holidays

• Eve - Verified booking

  This is the worse property that I have booked through you.

  First impression was the patio door which looked dirty but this is actually inside the glass. All carpets are badly stained and dirty. The dining table wobbles and the dining chairs are dirty in the ridges at the back. Lounge furniture is stained. I had to dust the window sill and bottom of the window in the living room as was filthy with dust, dirt and dog hair. I had to set up the TV as it only had BBC channels, I also had to fill the dishwasher with rinse aid and salt. The fridge freezes the products in the actual fridge area. The extractor fan is unsuitable for use as when put on it makes a loud racket. The kitchen is very badly equipped with crockery and cooking utensils, could not use the microwave as nothing to use to heat things up in. No tea towel, dishcloth, dusters, dustpan etc. One of the under cupboard bulbs isn't working. There was black dog hair on the landing carpet when we entered the house and was getting onto our clothes and towels. The standard of cleaning in general is very poor. Bath panel is cracked, the rubber seal is filthy. The mattress on the king-size bed is very badly stained. The whole house needs a deep clean, redecorated and new carpets, fridge, extractor hood, bath panel, king-size bed and mattress. No dog bed or blankets as advertised. The Wi-Fi is very weak and slow. The TV remote does not work properly. We will not be using this property again.

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• Larraine - Verified booking

  Great cottage, spacious and comfortable.

  Mattresses were good and comfortable. Parking on street was never a problem and it is close to pubs, tea room, food shop. Mostly the kitchen, which was very nice with a large oven and hob, was well equipped. But if I have to be picky I'd say they need to provide more than one Tea towel for a week, a pair of oven gloves and some bin liners. Also two bedrooms have no hanging storage so that was awkward at times. A few hooks and hangers in both bedrooms would have been good to hang dresses etc. If two people are sharing the twin room, one small set of drawers with some of the handles missing is not enough storage. Put some hooks on the wall perhaps. It states on the description the cottage is a 'stones throw' away from the sea, so I took that to mean I could walk it, you can't! I wish I'd checked the map before booking. It's a misleading description and Sykes need to take that wording out. The cottage is deceptional and is larger than it looks. It's probably not suitable for the very elderly or anyone with walking difficulties as it has one or two steep steps in the kitchen and dining room and a few smaller ones too. Generally it was clean and well equipped and I would recommend it.

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• Marie - Verified booking

  Love The Bay, Filey; great resort and beach.

  This cottage was nice, good location, nice homely touches and comfortable. Yes it does have a bit of wear and tear but that is to be expected and nothing that bad (although the mould around the bath does need attending to). It is unfortunately let down by three things though: one it was very dirty! The owner needs to get a new cleaner. We arrived at 2.30 at the same time as we saw the cleaner go in, the cleaner then left 15 mins later! Not enough time to do a proper clean and it showed! Bathroom was filthy; hair, dirt on bath and sink, I had to clean it. Thick dust everywhere on tvs, etc. Floors still had bits everywhere so wasn’t hoovered properly. I think only the kitchen surfaces had been cleaned (other areas in kitchen were dirty) and the beds made. Second, Wi-Fi is terrible, very intermittent, tried to reset the router several times made no difference, wouldn’t work on my phone at all, couldn’t stream Netflix or BBC iPlayer on tv (plus tv signal wasn’t great); lastly, it needs better outside seating as the bench is very uncomfortable. We had a lovely stay though, weather was great, walks on the beach were fab!

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• Sandra - Verified booking

  Courtyard cottage is absolutely lovely it’s very spacious and has everything anyone could possibly need to have a wonderful holiday.

  My only slight criticism (as this is more an error on my part because I perhaps should have asked this question of Sykes upon booking) is that the cottage does have a number of steps inside the property going between the rooms that weren’t mentioned in the description. One particularly large step that caused a bit of an issue with one of our party who has accessibility problems is the one between the kitchen and the dining room which is the access to the stairs up to the bedrooms - my recommendation would be for the owners to consider installing a handrail to assist people like my sister in future so they don’t have any issues. My fault entirely for not checking upon booking but it was quite a large step and I did feel it should be mentioned as I had to help her up and down it safely so she didn’t fall. I chose the property because of the open showers due to her accessibility issues so it was a shame to then have steps inside that we weren’t expecting but it is a lovely cottage and I would absolutely recommend it for a lovely well kept accommodation.

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• Sally - Verified booking

  The cottages were set in a pretty open courtyard, which was not very good for us as we had a puppy and the listing said it had a patio with furniture but it didn’t.

  We had no welcome pack, books, dvds which were also listed. We had 2 quite major problems which were put right by the very nice maintenance man. However the overall cleanliness of the cottage was extremely poor. Food on dirty greasy baking trays in the oven, dead flies on the kitchen blind, the expel air in the bathroom was full with dust and dirt. The cottage needs a thorough updating to the standards we have been used to from using Sykes for the last 6 years. Especially kitchen equipment, leaking kettle, burnt out toaster and the microwave was burnt on the grill part and this kept dropping onto the glass turntable. Little things like door handles and toilet roll holders were put on the wrong way, carpet also coming up. All reported to reception when we left and they did say the cleaning company would be contacted. The staff we had dealings with were very helpful and polite.

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