Runswick Holiday Cottages

Reviews

What our customers say about their holidays

• Dennis - Verified booking

  Brilliant holiday to Mill Cottage Hinderwell.

  The owner telephoned us 3 days prior to holiday to explain how to get the key and to answer any questions we may have had, this I thought was excellent as we were going to phone the day after. On arrival we were pleased with the accomodation and with a welcoming pack which included wines. The cottage was just as the pictures and write up stated on your website we were not disapointed. As this is our second time in a Sykes holiday accomodation we did not expect anything less. The cottage was clean and well laid out with all the essentials on hand very well equipped. Hinderwell is a good base for sighseeing in the area with places like Whitby, Redcar, Middlesborough. Scarborough on hand as well as the Steam Engines where we were able to view in the engine sheds and the home of Heartbeat where they carried out the filming. The Brown Cow over the road where we were able to take the dog and we ate there on several occasions as the food is good and the people very friendly, as with the butcher in the village who supplies the pub with meat which resulted in us bringing a good selection of top quality meat home. All in all we were extremely satisfied both my wife and I and her nephew as well as the dog who also enjoyed herself. Once again many thanks Pat & Dennis Casement

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• Paul - Verified booking

  There are some positives about the place, but it is need of attention across several areas.

  The TV reception on the main TV is shocking. No matter how much we tried we could not get constant acceptable reception. Most of the time we were unable to even watch the standard channels - 1, 2, 3 + 4. I retuned it several times and got a signal, but then it was lost the nest time switched the TV on. Radio in kitchen was just as bad. Appreciate in a rural place but surely things could be made better. The kitchen equipment needs attention - no scissors even though after asking the owner we were promised twice some would be dropped off, not enough cutlery particularly teaspoons. The lighting and how it has been wired is farcical. Still after a week I was unable to work out on how to switch on some of the lights. Didin't help when the main living room one didn't even have a bulb in! The garden needs a lot of attention. You can’t get into it without having to push overgrown bushes out of the way, then you are hit with overhanging brambles - so we didn't use the garden. We appreciated how clean the place was when we arrived, the lovely welcome pack and really great to find a place that offers ensuite bathroom to every bedroom bar the 2 on the 2nd floor. We hope our feedback helps the owner improve the accommodation.

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• Deborah - Verified booking

  The house is in a great spot close to everything we wanted to see.

  It was clean on arrival and beds and bedrooms were comfortable however some bedrooms do not have wardrobes and there were not enough coat hangers.well equipped kitchen for our needs large fridge and freezer with washing machine.the lounge diner was spacious with plenty of seating though sparsely furnished . The dining table was a great size. The TV’s in the main lounge and bedrooms do not have a signal and could do with updating to smart TV so guests can log into their streaming services ( we brought a fire stick) there isn’t a dryer so clothes are difficult to get dry particularly after a very soggy start to the week .There is a small pleasant garden area but no garden furniture and needs mowing so even when the sun appeared we couldn’t use it . Parking was not an issue for two cars but the area shown in the photos is a difficult manoeuvre on a busy road .we appreciated the welcome pack of home made bread and scones coffee & crisps. We had a fab week in a beautiful part of the country.

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• Jane - Verified booking

  The cottage was really lovely, clean, warm and very tidy.

  The garden was a bonus with us having a dog and we could let her out without any problems. The only thing i would suggest would be to have either a freezer or a freezer compartment within the fridge as we struggled to keep what we had frozen wise frozen. The 2 pubs which we thought we were near only on served food and the other was only open 3 nights in the week which ment we had to travel further afield for meals out. All in all it was perfect place to stay, just enough room and everything to hand. I think it is relatively new to the owners so it does take time to get everything right but so far they are doing a wonderful job. We would recommend the cottage to our friends and family and Sykes have done us proud once again.

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• Eleanor - Verified booking

  We have stayed in quite a few Sykes cottages and this is one of the best.

  A very clean and comfortable cottage with a well equipped kitchen, sweet shower room with a lovely view and a most comfortable bed. The added bonus is the a south west facing private garden with superb wooden chairs and table. Big thank you to the owner for her thoughtful welcome gifts, particularly the delicious homemade jam! As we enjoyed mainly good sunny weather we spent quite a lot of time relaxing in the garden and it was great knowing the dog couldn't get out.. Hinderwell is a friendly village and a great base for visiting the many delightful beaches and tourist favourites near by.We enjoyed our week very much and would like to stay there again. Eleanor

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