Dog Friendly Villas In Marazion

Reviews

What our customers say about their holidays

• Christina - Verified booking

  Despite having made a phone call to Sykes/the owner before booking to ensure the described rear courtyard was secure for our dogs, and been assured this was the case, on arrival it was clear this was not for two reasons.

  One, the gated rear entrance had no lock as it was in fact a thoroughfare for the next door property, and the courtyard belonging to the cottage was dissected by this alleyway. The courtyard for the cottage is off this thoroughfare which had no gates and was open to it. You have to come out of the cottage which backs onto the alley, and cross it to access the garden. Two, there was dog excrements (three piles of!) in the cottage courtyard when we arrived late Friday. A call to the managing agent was made and message left requesting a call back. As this was out of hours I expected a call first thing Monday. However no one called despite having described the problem and asked for a return call. When I called on Tuesday late afternoon the agent said they had not got the message and said they were surprised as they had checked the property themselves. That being the case it can only have come from someone using the alleyway and entering the open courtyard. This renders the courtyard not secure and clearly open to the public. I have seen the owners response to another review saying the courtyard was not secure. They suggest that house rules are dogs are not to be left alone in the property and this includes the courtyard. To be clear we are happy to, and did follow this rule, however we cannot sit and relax where our dogs are off the lead and anyone might open the gate and walk through the alleyway as they are likely to run to see who is coming into their space (a natural instinct) and be at risk of getting out onto the road. If I have to sit in the garden with my dogs on a lead I may as well be out in public. This is what we did in the end. We didn’t use the courtyard and made it clear to the agent that we would not be doing this or cleaning up members of the publics dog foul. Other feedback is generally more positive. Cottage is pretty and compact. Great log burner for the damp conditions in both the cottage and the weather! Kitchen generally well equipped. A bit stingy to only say that one black bin bag of rubbish will be collected, for a weeks stay this felt very impractical. We ended up walking rubbish down to the bins at the long stay car park where was parked, there are large public bins there, included in the £55.10 per week parking fees! Bed was comfy, sheets clean and well made.paint work and carpets looking a bit grubby in places. Floors downstairs needed a good clean when we arrived as they were still gritty presumably from sand tracking in on previous occupants footwear. Nice touch to leave spices for use, however many of these were out of date and as the cottage was quite damp the powders had solidified and they would be best thrown away. Overall I’d give this stay a 3/5.

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• Stephanie - Verified booking

  Unfortunately the cottage was not as expected from the description.

  Which was sad as the cottage was lovely for the right people and small dog not large dog(S). The plus side was we got to see our daughter, Son-in-law and granddaughter who live in Helston. The cottage itself was a fisherman's cottage as described, but there is no mention of ceilings in the downstairs of the house being so low which caused an issue for my husband who being 6'2". The property is pet friendly and two well behaved dogs are accepted, We have 2 doberman's so as these are not small dogs and due to booking in the summer months dogs are not allowed on many of the beaches between 10am and 6pm, especially Marazion. It was difficult to find walks for them that where not in the sun, or which attracted horse flies. The court yard was quite small and was not private and was not fully enclosed. The garden was gated but the courtyard was actually seperate from full garden and the outer gate serviced both Penhale and adjoining cottage and courtyard, this cottage used this as the main way in. The dogs would obviously bark, despite being supervised at all times. This wouldn’t be ideal for anyone in the other property having dogs or being afraid of dogs. The kitchen despite having enough utensils pot, pans and herbs it was very limited with space. It only had an undercounter fridge and has 1 shelf freezer, the cupboard door of this integral fridge is extremely stiff and hard to close, hence in heat we have been having, food quickly goes off or freezer shelf melts as door is not correctly closed. Then all other food must be stored on 3 available shelves on a trolley and in a vegetable and egg baskets, encouraging flies and looking very unsightly. I normally take cleaning products with me but on this occasion, I had forgotten, I have found in previous properties items have been left or limited clean items are there for you to do a general tidy, in this instance there was no cleaning solutions to even clean tops when cooking. Then nothing even to clean bath, toilet or shower if you needed to and unfortunately the shower water pressure was extremely low.

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• Mrs Clarke - Verified booking

  You need to check that light bulbs are working as several were out throughout the property. The one in our bedroom was too high to reach to even change ourselves. You have a washer and outside line but no pegs. No change of bedding or towels half way through and we didn’t have the facilities to wash and dry ourselves. This is the first time in 10 years visiting Cornwall this has happened and is unacceptable. There were no instructions for the cooker. The back garden is poorly kept, has weeds coming through the artificial grass, neighbours trees growing over the fence and is pretty grubby windows. We were unable to use barbecue as it is very rusty and had a bag of rubbish in it. Only 2 high rusty seats which meant we couldn’t use the garden. It’s clear from other reviews that they received cream teas and we received a pack of biscuits which is the worst welcome pack we have had. Nowhere to hang coats as this had clearly been broken but never put back up which was just two screws but left inside the cupboard downstairs. This meant our coats smelled of cooking as they had to be placed on chairs in kitchen.The 5 coat hangers in a talllboy is not enough for 2 people for two weeks so we lived out of suitcases for the duration of our stay. There were clearly enough space in both bedrooms for proper wardrobes. Again this is the worst we have experienced with other cottage providers. You have a soundbar and speaker yet the TV is not even HD. The whole house had cobwebs throughout especially in the wooden lampshades, around the fire, on the walls, ceilings and beams. Finally please invest in proper pillows as they were cheap and uncomfortable. We The amount of money we paid was a lot for a disappointing stay. It seems that too much emphasis is on aesthetics rather than basic comfort, and amenities. It seems like a minimum in and maximum out mentality is at the forefront of this cottage.

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• Dr Palmer - Verified booking

  Sorry to say that we were very disappointed with this property and do not consider it as value for the money we paid. There were numerous problems, notably the spa bath was unusable as the pop up plug was u/s, front bedroom window could not be fully closed leaving a gap which was not good with the strong winds that were encountered during our visit - plugged gap with kitchen roll. Kitchen plinth heater had been switched off, this made that area very cold. Eventually found isolator to switch it on. We were not confident enough to use the freezer section of the fridge freezer as we found defrosted ice cube bags and the circulating fan was iced up. During the stay we also became aware of there being several loose balusters at the top and bottom of the stairs. Owner did pay a visit at the beginning of our stay, we pointed out the problems which we had found at that time, being the window and freezer, he did look at the window but could not fix the problem and for the freezer he said it needed defrosting. In general we consider that the property now needs a little bit of TLC to repair the cracks and flaked plaster and redecoration. Have given a 'good' ratings for equipment and comfort, these would have been 'very good' if everything was fully functional.

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• Mrs Dickinson - Verified booking

  Wow, a real home from home! The flat was amazing, so very spacious for a couple (and a pooch), we looked forward to coming 'home' after our day trips out. The bed was so comfy that we are considering a mattress topper! Everything very stylish, but not pretentiously so, and you knew you were in Cornwall. Kitchen had everything and more. A great place to explore the far end of England! Last day the weather was atrocious, but this didn't matter as we binged watched a Netflix series. So much that could be promoted on the website though... hair dryer and straighteners ( I never use, but know people who would be amazed by this!), coffee making machine, Netflix available, eco friendly cleaning and toiletries products, quality loo roll, dog bed and bowl (again we always bring our own, but would be good for others to know!). Recommendations for us in terms of eating out on Marazion - nothing to do with the accommodation - is that only the Godolphin and Kings Arms were open at this time of year, all booked up, so our first meal was a Domino's pizza :(

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