Villas In Portloe

Reviews

What our customers say about their holidays

• Jacky - Verified booking

  The house had a moth infestation when we arrived.

  A pest controller had to come and treat the carpets in the end bedroom, whilst the cleaners returned to do a deep clean of all other carpetted areas. This took 5 days to resolve. Then the dishwasher broke down, which took another 6 days to resolve. There was also an intermittent problem with the shower, plus some broken windows (I gather the landing one has been like that for years) and the mattresses in the kids room are so old and lumpy that you can feel the individual springs. Throughout the holiday I was in constant contact with the agents to try and get things fixed. Communication back from them was very poor. For each problem I was told that the relevant person (ie pest controller, cleaner, dishwasher repairer) would come on a certain day, but they never did - plans were changed and I wasn’t informed. I had to keep phoning to get updates. In all, I spoke to the agents almost every day of our 2 week holiday. It was very stressful and not at all relaxing. It makes me sad to see the house in this state. We used to come on holiday here many years ago, when our kids were small. It was never luxurious, but it was much better cared for than this. To be fair to the owners, they have now refunded us part of our fee, as compensation for the problems. I hope that going forward they can resolve the issues for future holidaymakers. However we won’t be back.

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• Lesley - Verified booking

  Polcreek Farmhouse is an amazing place to stay.

  The farmhouse was cosy and warm with an open fire and heating for those beautiful sea misty days... the farmhouse kitchen was well equipped and we cooked amazing food... my family and I enjoyed the tranquil and beautiful setting of the farmhouse which has an interesting history and character, plenty of space for outdoor badminton and bowls... my 2 year old granddaughter spent most of her time playing in the adjacent half acre of land with apples trees and sea views; farm life and birds... It was a wonderful place for our family to get away from the city, following an extensive lockdown period... most welcomed and appreciated... plenty of coastal walks, lovely nearby beaches, and we plan to book a trip to the farmhouse on a regular basis, dates permitting... I would like to say a big thank you!

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• Alan - Verified booking

  Polcreek Farmhouse is the perfect location for a rural family holiday, or just to get away from it all and recharge the batteries.

  We stayed during a wild and windy November weekend, which was beautiful and atmospheric. I imagine this property during Spring and Summer must be wonderful. We arrived to find the house warm and welcoming with fresh flowers and hearty tea loaf for our consumption. Everywhere was clean and tidy, and the kitchen is well stocked with crockery, cutlery, pots and pans. The shower in the bathroom was efficient and the footed bath a little touch of luxury. The men in our group also enjoyed the outside shower room. Several cupboards contained board games to play, and one cupboard contained enough toys to keep our two year old entertained all weekend. The bedrooms were spacious, comfortable and contained a vast selection of books. We thoroughly enjoyed our stay at this property and will return.

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• Denise - Verified booking

  We spent a lovely stay with our in laws and adult children visiting the local area, which is stunning.

  The house is down a grassy track and is in a most peaceful area. The garden loops around it so there’s always a place to sit and catch the sun. The orchard area is particularly lovely as the sea is just in front. We noticed a footpath on one of the maps but couldn’t find it very easily. The walk to the beach takes about 15 mins and was well worth it to take a swim. Lovely traditional house with lots of games and toys. It was a pleasure seeing the owners family artefacts, pictures, photos dotted about the house. The housekeeper did a great job in getting the house ready and we really appreciated the fruit loaf left for us. Thank you for a lovely stay. We really enjoyed it. We didn’t bring our dog in the end but she would have loved it. Thank you the Taylors, and Groves family.

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• Mark - Verified booking

  The cottage is in a stunning location which makes it.

  However, it wasn’t entirely clean, there were finger nails on the table underneath the cook books. There were also no settee cushions (only decorative ones) on the backs of the settees making for very uncomfortable seating. The mattress in the main bedroom was very uncomfortable. The hot tub was dirty (I have photographs) and so full of bubbles and chlorine (because it hadn’t been cleaned) it stung our eyes. It also ruined my silver jewellery, which I have never had a problem with wearing in a hot tub before. Again down to the amount of chlorine. My jewellery is very sentimental to me as most of it was bought as gifts from friends and family, so this I am most gutted about. Unfortunately I will not be recommending this beautiful cottage based on the above.

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