Dog Friendly Villas In Scarborough

Reviews

What our customers say about their holidays

• Julian - Verified booking

  Generally the cottage gave us what we needed.

  The location was perfect, close to facilities and walks for our dog and most of all quiet. Thankfully it was just my wife and I so when we found that the beds were small doubles, we took one each. We are used to sleeping in a super king at home so are used to having lots of space! The bathroom could do with a touch of paint around the sink as could the living area as there were quite a few scrapes on the wall. The kitchen was adequately equipped for our basic needs. Unfortunately the shower/ wet room sink had a constantly running tap that needs a new washer but that could easily be fixed. Also the extraction fan in that bathroom was not working either so when we arrived there was a smell of dampness in that room. The heating and hot water worked well and after a 6 hours journey, it was nice to walk in to somewhere warm and cozy. Key collection was easy with the key safe code being provided over the phone. Overall we would use the cottage again. The briefing pack was clear and it was obvious that lots of thought had gone into Covid and precautions with cleaning regimes in place. The village and surrounding area are very picturesque. I am familiar with the area having gone to school there many years ago but if other guests are staying, maybe some local information would be useful such as access to local walks etc. Wi-Fi was excellent so researching this was an option.

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• Alison - Verified booking

  This was a fabulous holiday cottage which was well equipped and clean.

  However, just a few things let it down. There was no mirror in the bedroom which had been adapted to be more accessible. The mirror in the accessible bathroom was set high on the wall above a toilet and cistern which made it difficult to look in and if you were in a wheelchair you wouldn’t be able to use it. I found the settee quite uncomfortable, despite using two pillows behind my back to give me support, as the back of the settee slopes a long way back. The parking for the three holiday holiday cottages could do to being longer for the size of today’s cars. Cutting two feet into the banking at the back of the parking area would greatly increase access. Parking was made more difficult because the entrance to the holiday cottage parking area was slightly blocked by a car belonging to the cottage at the entrance. Finally, one very minor point, the main door in the lounge area could not be fixed back in an open position to allow fresh air in - it kept blowing back and forth. Perhaps a hook could be fixed to the wall. I don’t understand one reviewer’s comment about the fridge - it was fine!

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• Greta - Verified booking

  Dirty and Broken.

  toilet flush broken (reported by previous guests). Reported and very reluctant to do anything, blamed previous guest for "meddling with it". It is BROKEN it JAMS when you try to flush, it has a hole in it, it is dirty. Said would sort it out "first thing". Well "first thing" didn't happen. Shower controller broken (reported by previous guests). Temp controller did not stay in place, rotated so shower got hotter and hotter, risk of scalding. 3 days later shower controller was replaced. But why not fix the toilet at the same time? Black mould in shower cubicle especially on mosaic tiles. Whole cottage is very dirty including plate draining rack, venetian blinds and mirrors. It is not just wear and tear, it is ingrained dirt, this place has not had a proper clean in many months. Website says cottage available from 5pm. Said it would be ready at 4pm. A pity he did not spend the hour fron 4 to 5pm actually cleaning the place. Sykes have gone down in my estimation by continuing to list a property in this state.

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• Stephen - Verified booking

  The privacy to the cottage or (converted garage) was poor, the front elevation in the photogragh with the solid door did not exist the door is glass patio.

  the parking outside of no 3 and with the customers from nos 1and 2 parking outside controbuted to the privacy issue. It was not practical to keep the cutains closed to stop people looking in they should have been virtical blinds to help with the privacy. We opened the windows in the bedrooms to let the fresh air circulate the rooms ( covid) the inside of the window frames were dirty also the air vent in the bathroom was clogged up with debris the seat attached to the wall in the bathroom was filthy. The towels were of poor quaility there was no where to dry them unless you have the heating on we went and bought additional bath towels. The gutters on the eaves of the roof were full of moss and birds continue to deposit in and around the access door. In general very poorly maintained

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• Richard - Verified booking

  Everything about the cottage was perfect.

  The simple,but welcome supplies were there including washing up liquid,a good amount of loo rolls and general little things like salt for cooking,vinegar,dishcloth,tea towel,and lots of fluffy towels. There was even a fresh 2 pint milk carton in the fridge.The shower was great,with plant of hot water,as was the bath in the second bathroom. If we were chilly,the central heating worked well,making the cottage warm and cozy. The only little tiny fault from my point of view was the loo roll holders. As l have a problem twisting my back,they would have been better if positioned further forward ..... about a foot....on the walls. That's only my opinion,but as there is a brilliant adaption for wheelchair using client,l feel it would help.

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