Filey Holiday Cottages

Reviews

What our customers say about their holidays

• Tony - Verified booking

  For this particular property, we would suggest that more attention to detail is required.

  For example, the hob had not been cleaned thoroughly and the oven shelving was definitely in need of a clean. The fan oven did not cook equally on the top and bottom shelves and there was no lid on the kitchen bin. The shelving under the lounge TV was dusty and the remote control for the lounge TV did not work due to needing replacement batteries. Blinds or curtains for the window in the bathroom would also have been appreciated for some privacy. On the one occasion we had to call the owner, (Steve), he quickly responded and was able to resolve our query regarding the heating. We really appreciated the location of the cottage and the fact that it had a fenced off patio area, as this was ideal for us with a dog. The meadow area near to the cottage was also great for walking the dog and so too was the short walk to the dog friendly beach. The click and collect meal from the on-site pub was inedible, which was a shame as when we had previously stayed at The Bay, prior to the pandemic, we had really enjoyed the pub meal there. The fact that we had a positive experience at that pub during our previous time at The Bay, together with the pub being dog friendly, was a deciding factor in us staying at The Bay again. We were able to have good days out during our break, with The Bay being in a good location, and so would consider The Bay again for a possible future break. We will also use Sykes Cottages again, as we have had positive experiences with them in previous years, which include the way in which our previous two bookings during last year were cancelled and managed due to COVID 19.

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• Robert - Verified booking

  The property itself is fantastic - situated on the bottom end of the holiday village, and therefore within a 2 minute walk of the pool, bar, shop and restaurant.

  A comfortable 2 bedroom (double and twin), all bed linen and towels were clean. Plenty of holiday spares were available in the property too, such as DVDs, board games, windbreaker and toys for the kids. Plenty of crockery and cookware. There is a hoover downstairs and most cleaning equipment, although with hardfloors it would be beneficial to have a mop too. Only area for improvement would be the mattresses, which are achingly soft and springy. The complex itself is good too - the beach is a (realistic) 10 minutes walk. Pool facilities are reasonably clean and both the sauna and steam room are excellent. Due to size of pool vs number of visitors, pool numbers are capped at 45, therefore you occasionally find yourself having to wait. Shop is well stocked, and there is a pharmacy if required. The bar - whilst pleasant - is heart-attack-inducingly expensive. Ordered a Guinness & a J20, and when the barman said "£10.30 please" I had to double check! Only drawback for family holidays is that there is no evening entertainment.

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• James - Verified booking

  Stayed for a week in August and absolutely loved it.

  The house is really well equipped for self catering holidays. Good cooking facilities, large table and even an outside dining area. The owner obviously really cares about their younger guests as there is some games, DVDs, toys, bucket and spade etc. The owner allows dogs but can honestly say that the property was spotless when we arrived. I saw a review saying that the cleanliness wasn't great but I can only think that this was a one off. The location is quite central on the The Bay complex and the walk to the activities area and shop is less than 5 minutes. The walk down to the beach is about 15-20 minutes. You can also quite quickly walk across the cliffs to Hunmamby Gap. You get activity passes so you can go swimming and book on the pair activities. There's is also a football area, ping pong and playground on the site. Highly recommend

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• Jane - Verified booking

  We have stayed at the bay now for several years and over time all properties we have stayed in are becoming tired looking and I feel losing their initial wow factor.

  All owners need to reinvest in their properties , having said that Driftwood was very comfortable, clean and well equipped and as always provided an excellent base to explore the Yorkshire coast. I know times are challenging at the moment and I did feed it back to the leisure complex but the restriction of 1hr once a day in the gym is understandable if the gym is in high demand , however when I asked the question if the gym had not got max 6 in could I return. Apparently not even if it’s empty , the reason given was to reduce touch !!! Which I find difficult to understand as another 6 people could potentially’touch’ rather than let 1 return. The staff should be empowered to use their judgement and make a sensible decision based upon demand in my opinion.

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• Mr Craddock - Verified booking

  We had a lovely October week in Strathmore Cottage - 2nd time we’ve been. The cottage itself is lovely - very comfortable and a nice garden for the dog to explore. It’s only about 10 minutes walk to the sea front and there are plenty of bars, cafes and restaurants as well as a big Tesco just over the road. Filey beach itself is great - we went when the dog restrictions were lifted, but it only appears to be a small part of the beach that’s impacted anyway, so would make a good dog-friendly holiday resort throughout the year. Can recommend the Fado & Tide Irish bar and both C&J’s and Inghams for fish and chips, although the Chinese we had from the New Kam San was a little disappointing.

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