Villas With Hot Tubs In Sennen

Reviews

What our customers say about their holidays

• Linda - Verified booking

  Beautiful, well equipped, comfortable property that we wouldn't hesitate to recommend.

  Easy walk to the beach and coast path. This would have been a really great holiday if it had not spoilt at the end of the week by poor customer service from Sykes. See under. Please note that I am happy for the below not to be included in my review as it has little to do with the property or owners, however, I would like my comments seen by the owners as they were not given an opportunity to respond and I would like them to see my feedback regarding the cleaning company... We have made several bookings with Sykes as we have found their properties are absolutely lovely but, their customer service is lacking. As long as all is well Sykes customer service is perfunctory but, this changes to very disappointing if you encounter a problem, they just don't want to know. Our car broke down the afternoon before we were due to leave our Sykes property. I called Sykes to ask if we could extend our stay or at the very least leave our luggage in the sizeable, double, undercover car port for a couple of hours. Both requests were refused point blank and the Sykes representative refused to even contact the owner to request either. We were only offered a full weeks further stay at the property at the full rate. I accept that extending our stay by a day or two may not be possible (despite the property being vacant for the entire following week), however, to tell me that we would not even be able to leave our luggage in the large car port for a few hours as it would be in the way of the cleaners was just obstinate. This left us with children, a dog and all our luggage without anywhere to go on a cold rainy February morning whilst our car was being fixed, as we had to vacate the property at 10am. Luckily when the cleaners arrived and we explained the situation they were more than happy to accommodate us however they could, and we were able to leave our bags in the car port for a couple of hours whilst our car was being fixed. They had parked in the neighbouring property where they were also cleaning and said that we and/or our luggage would not be in the way at all. Sykes could have saved us an evening of worry about what we were going to do the next day without a car had they just been a little bit more considerate and accommodating! A sincere thank you to the cleaning company that services the property we were staying in, they were so very kind, unlike Sykes.

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• Jill - Verified booking

  Few issues which have been stated by a few customers.

  1. Mattress in master bedroom could do with being changed as there was a huge dip on the side nearest the en suite. 2. Pillows in master bedroom have seen better day need changing. 3. Found black hairs on top of the mattress protector. 4.Sliding Wardrobe doors in master bedroom kept falling off the runners. 5. Shelves in wardrobe were full of black hair's.6. Mirror in main bathroom wouldn’t switch off. 7. Both settee’s have seen better days very uncomfortable. 8. Unit below TV doors had broken doors. 9. Floor in living room felt sticky I had to wash the floor with a dirty mop that was provided and there was broken glass under the sofa.. Sadly, the overall experience did not warrant the premium payment of £3180 for one week , for this price it should have been outstanding. Very disappointing.

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• Rebecca - Verified booking

  Beautiful holiday home close to Sennen Cove.

  The house is beautiful with high-spec finish and great countryside views. We enjoyed watching the Lands End fireworks from our balcony (I think they're every Tuesday and Thursday during the summer). The hot tub is large and kids loved the garden hammock. It's in a set of six houses so the garden is overlooked by neighbours and sound does travel across the small gardens. Not a big issue for us but if you want complete privacy it may not be for you. The walk to the beach is hard on route back but Sennen is a stunning beach and worth it. Would highly recommend this property.

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• Alan - Verified booking

  Absolutely fabulous!

  A wonderful place - utter luxury. The scones were a lovely touch. Great to have everything we needed on arrival. We loved every minute and we will definitely be visiting again. Lovely touch with the dog bowels and blankets. Great place to walk from and fabulous beaches and places to explore. The only thing that would have been useful would be a clothes rack to dry clothes on. I appreciate there is a washer/dryer but given the warm weather it would have been handy for beach wear & towels, quick washes etc. Thank you for a beautiful holiday.

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• Chris - Verified booking

  Mainly excellent.

  Just a few small maintenance points: we couldn't turn off the bathroom mirror lights in the en suite and downstairs cloakroom. This wasn't an inconvenience but we thought you ought to know. The bath plug mechanism in the main bathroom didn't work properly making it difficult to empty the bath. There were no tea towels so we had to buy some, and not enough plastic cups for use in the hot tub (we bought some which I think we left in the property). But, as I say, these were very minor points and overall it was a fantastic house.

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