Villas In North Yorkshire

Reviews

What our customers say about their holidays

• Chantelle - Verified booking

  Just had a 2 night stay at Chalet 5, and I must say the Property has the potential to be very nice however a few major points have let it down for us.

  1 - the hot tub, the private patio area itself is very nice and private, however the tub needed a very good clean, after opening the cover on the first evening we noticed the water was already very cloudy, to the point you could not see your hands, we also found a bottle top on the bottom of the tub which was not from us, when the jets are on the tub fills up with bubbles to the point they was almost overflowing within minutes, and lastly the smell, we cut our tub time short because after using the tub the second time we noticed a nasty odour coming from the tub. 2 - the towels, we was only given 3 towels in total, 1 being a hand towel, 1 medium sized and then 1 large bath towel. The hand towel had to be used as a bath mat due to the fact the floor was in the bathroom slippery and no mat was provided. This also meant we had 1 towel per person for both the tub and the shower which was not very hygienic. 3 - the bed, the sheets were fresh and clean however the mattress seemed poor quality meaning it sunk in the middle making it an uncomfortable nights sleep. The car parking, location, kitchenette area and views were all good, the power went out whilst we were there and the owner was quick to sort this issue and update us accordingly however these 3 problems have left us feeling disappointed as the property itself is very clean and done to a good standard, as previously mentioned it has the potential to be a very good stay however I have left today feeling very dissatisfied.

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• Nicole - Verified booking

  We had a lovely stay at Rosie cottage.

  Keep reading for all the pros! There were a few minor things we wanted to inform you of. These are not to be interpreted as negatives, just a few things that would have made our stay perfect. When we arrived, the filter coffee machine had an old, used filter in, so we didn’t use this. The cleaners need to ensure they’re checking this. The lounge needs a coffee table. We saw others had said this in reviews, but unfortunately the issue had not yet been sorted. The baskets used as side tables looked lovely, but not practical. One of the baskets was broken so the lid kept falling in. So just wasn’t appropriate for drinks to stand on. There were some dirty splashes on the lounge wall near the door, either from a dog shaking or a spilt drink. It was quite noticeable so I’m surprised the cleaning team didn’t see it. To match the high standards that run through the cottage, some better quality toilet roll would be good. Some sort of caddy on the wall in the shower to hold items would also be useful. Also - black out blinds in the bedrooms would stop the glaring street light from illuminating the rooms all night long. Other than that, everything was great. The beds were so comfy, lovely bedding, beautiful cottage garden, all the kitchen bits and bobs we could have dreamed of, again, all high quality items. Netflix was logged in so we could cosy down and watch some films. Would definitely stay again. Thank you

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• Angela - Verified booking

  Pretty and clean.

  Photos on website misleading. Looked like the patio was bigger and not separate from chalet... had to go across a little kind of alleyway which wasn't private from the other chalets. Was only a bed and a small chair, would've been nice to have a small sofa maybe..... In handbook it said ask for more towels .... no place to really put them to dry off from using hot tub....would have been an inconvenience to the staff keep on asking as we got through a few of our own being in the hot tub alot. Had to shower before and after using the hot tub. With it being self catering it would benefit from more than just the tiny air fryer and the microwave in the cupboard. The bar was only open on our second night. Closest chip shop (which was great) was 5 miles drive away. Was unable to connect to the Wifi as the password kept coming up invalid. Would have contacted the owner but was stated in handbook only contact between 9pm and 9.30am .... with only being there 2 nights was not really worth it. Had a nice stay all in all, only booked as was on offer....it would have been very disappointing if had paid full price. Maybe been spoilt in other places we have stayed in.

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• Noeleen - Verified booking

  After some initial confusion as to whether or not the booking was pet friendly, we were excited about our booking.

  On arrival, we were pleasantly surprised. The room was bright and clean with everything needed for our short stay. The lack of a bar/ restaurant close enough to the site restricted our choice of evening activity due to the need to drive but we nonetheless managed to entertain ourselves, largely thanks to the hottub which was very pleasant. Somewhere to hang towels/ robes in the hot tub area and the provision of somewhere to place drinks while in the tub are our only suggestions for improvement. Unfortunately on our final evening the occupants of one of the neighbouring chalets caused significant disturbance, disrupting the sleep other visitors and ourselves. The shouting and banging resulting from the drunken behaviour carried easily and very loudly through the chalets which was obviously not ideal. At 3 o clock in the morning we also weren't sure how to report the issue which at times sounded particularly nasty and carried on for some time. Overall, we had a lovely stay with the Snooty fox with the only issues being outside of their control and we would therefore definitely recommend.

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• Holley - Verified booking

  Chalet 5 was perfect for a short get away.

  Myself and my partner stayed Tuesday to Thursday, the site was very quiet which suited us. The chalet had everything we needed, kettle, toaster, air fryer, mini fridge. Lovely modern furniture and was very clean. I read reviews before going so took my own hairdryer and extra towels. We had a drive into Malton which is around 20 minutes away first night, able to pick up any extra bits required for stay. We also spent a full day at Scarborough which was around 25 minutes away. No shops within walking distance that we found however, this suited us as we went prepared for this. Lovely pub open on weekends however, we did not visit due to mid week stay. Double bed, very soft and slightly noisy when turning over but absolutely fine for a short stay. Hot tub was perfect, garden is opposite chalet, very private with tall fence. Hot tub clean and maintained daily.

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