Villas In Padstow

Reviews

What our customers say about their holidays

• Judy - Verified booking

  Ref: 34E65-21-EN 224 Atlantic Bays, St.

  Merry, Cornwall. After a 5 hour journey, on arrival we were very disappointed to find the Chalet/Lodge was not at all clean and fresh. There was an unpleasant smell of staleness and odour from the furniture and floor mat in the sitting area. The mat was very dirty with lots of hairs and bits. The floors were dirty. The white doors and door frames have lots of brown staining on them. The shower tray looked unclean with hairs etc. The glasses were smudgy with fingerprints on them. Crockery and cutlery all needed a good wash. It was not a good feeling, in order to stay there we had to start cleaning the place, it was terrible. The windows needed to be open while we were in there as the smell from the settees and mat was strong and unpleasant. I, (Mrs.S) have a mild asthma condition which does not normally bother me too much but it was aggravated by the condition of this accommodation. I had to cover the chairs as best I could with towels to be able to sit on them. We did report this to you two days after our arrival as it was not improving. You sent a cleaner in that day and although slightly better it did not make that much difference. We got the vacuum cleaner out to try and clean the mat but this did not help as the smell from the vacuum was very strong. We think the dust bag must be over full, we did not attempt to open it, just tried to clean the mat with the hand brush but again not much good, it needs throwing away, and the settees need replacing. Totally unacceptable. This is the first time we have had to write a report like this after a holiday stay. Could not wait to get back home. It is very disappointing to have to write this as we have been waiting a long time for a holiday and what we got was a lot of stress.

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• Mrs Foss - Verified booking

  This property was exceptional! It was spotlessly clean, very comfortable, beautifully presented & furnished to a high standard, no expense spared! Lovely to see everything thoughtout the property to do with local Cornish people & supplies , from art work, to coffee & tea to Eco friendly & recycleable cleaning supplies & guides, fabulous! My first photos of the holiday were of the kitchen utensils!! (Not my usual photos I may add!) They were sooooo clean, tidy & organised. Everything throughout this property had been thought of. A lovely welcome pack on arrival was a nice added touch. Location was perfect, just a 5 minute walk into the centre, if that. Be mindful though it is quite a climb back up the steep road, but this is just a small minor & if you've been to Padstow before you will be prepared for the many hilly street walks. The advertising photos for this property really do not do it enough justice. Would I stay at Gull Rock again ?... Most definitely!

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• Arthur - Verified booking

  Property was very clean and tidy and the interior furniture and appliances were excellent most probably brand new.

  Access to the property for 90% of the walk from the designated car park was good however the last 10% was not so good especially if the grass was wet. (early mornings and rainy days). If the grassed areas were cut shorter it would have been a lot better. Maybe Horizontal blinds instead of vertical rollers as access through patio door is awkward when roller blind rolled down. Sykes HC posted the property to include the following: Washing machine & tumble dryer - incorrect There is a shared facility by Office reception. Off Road Parking for 1 - The car parking is only 1 min walk from a designated car park that isn't limited to just 1 vehicle. A superb Chalet.

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• Miss Nicola Keeble - Verified booking

  This is a stand out property. Furnished to a very high standard with top quality furniture and fittings. We really appreciated the individual pieces of art scattered throughout the house which made it feel like a home rather than simply a rental. Made for a very relaxing and comfortable break very close to the centre of town. Outside on street parking a real bonus. The owners have thought of everything and nothing seemed too much trouble for them. Our first break with Cornish Horizons and left feeling very impressed.

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• Mr Diane Read - Verified booking

  This was our first visit to Padstow having previously visited Dartmouth each year. Padstow did not disappoint for atmosphere and places to visit. Booking through Cornish Horizons was straightforward and quick confirmation and details on finding the property and collecting keys were comprehensive and clear to follow. Follow up after leaving personal property at the cottage was also efficiently dealt with. We will be back and booking with Cornish Horizons again. Thank you.

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