Villas In Scarborough

Reviews

What our customers say about their holidays

• Jeff - Verified booking

  The property was clean and tidy when we arrived.

  Managed to get 6 large cars on the drive. The location was perfect for access to the beach for walks etc. The house was lovely and warm, we actually turned it down and put it back to the original setting when we left. Good supply of local shops just a very short walk around the corner. The few things that caused us issues were the kitchen equipment, very poorly equipped for a house that can sleep 16 (we were 14 adults). There was 1 very old medium sized roasting dish, 1 small baking tray, one peeler. There were two glass pyrex dishes to serve food/cook food and that was it. A trip to the local supermarket to purchase equipment to cook Sunday roast was necessary. There were not enough wine glasses and limited beer and soft drink glasses. There was 2 chopping boards, one very small A5 sized and the other A4 sized. Totally inadequate for prep of meat/chicken/veg. Also people will ruin the worktops!! None of these items cost much. So disappointed. To cook for 14 was a challenge every night. We find it very difficult to eat out so always cook in. 1st bedroom on left as you go upstairs is very damp on the wall behind the bed, dripping water, which had penetrated the mattress. Bathroom also damp with mould. Behind the chest of drawers there was fluffy mould too. The bedroom with the double and single has a socket coming off. Information book needs updating, it tells you to put large refuge bin out on Wednesday, but it was still uncollected when we left Friday? Some hooks on doors in bedrooms and bathrooms would be helpful. On the first floor 2nd room on left there is no mirror. Overall we had a lovely break and the issues mentioned are numerous but not difficult to correct. It's a large group house and should be kitted appropriately. All this was noted in the maintenance log too.

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• Brian - Verified booking

  The location is excellent, very good internet signal, spotlessly clean, great view from the bay window, very good kitchen with everything you need.

  Very nice modern bathrooms with good hot water and shower pressure.Nice dining table and chairs in the bay window. Very good TV. Nice decor. Comfortable beds. Easy parking at the back and you can see you car from a small bedroom window. Shared laundry room on the ground floor worked perfectly. Nice landing / public areas. Only one sofa where all other apartments have 2. The 'missing' sofa has 2 very uncomfortable waiting room style bucket chairs instead, which means if you are in a group of more than 2 there is no where comfortable for everyone to sit. Small bedroom issue - This is located next to the adjoining apartment living room with the TV next to the party wall. This meant that my daughter was unable to sleep in this room as the noise from the TV comes through the wall. This was such a shame. Overall a super apartment, in a great location and spotlessly clean. Message to the owner as Sykes make contact impossible: The vacuum cleaner in the cupboard is broken at the base. The latch / lock on the door to the landing needs adjusting as it can only be opened / closed by heavily pulling / pushing against it. The front door can stick on the latch (some other guests mentioned this). It only needs a spray with WD40 to fix this.

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• Lindsey - Verified booking

  We booked Hillcrest house as a family of three generations.

  The size of the house was brilliant for our large party and facilities were good. A useful utility area with fridge/freezer, dishwasher, washing machine and tumble dryer. Our stay was for a week so these were quite important. We'd asked for highchair and travel cot and these were provided. 2 sitting rooms as well as a large dining room. The location of the house was ideal and within easy walking distance of the seafront and the town centre. On the whole the house was clean and well cared for. If I had any slight criticism at all it would be as follows. Some of the shower cubicles were a little on the small side but there's not much can be done about this. During our stay one of our party lost their reading glasses and proceeded to check down the side and back of the sofas. There were bits of paper and fluffy that had obviously been there for a while so these could do with a thorough clean out. The yale lock on the outer door was a little rickety but as there was also an inner lockable door then this didn't pose a security problem. These small things didn't detract from our stay which was very enjoyable.

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• Martyn - Verified booking

  We would all like to thank both Sykes staff and the owners of Hillcrest for the exceptional service and communication throughout.

  We had asked a couple of questions which were answered immediately. We had one query on the first evening which again was acted upon very quickly with good communication between Sykes the owners and ourselves. Hillcrest itself is in a lovely location and a 5 minute walk to the sea and a range of bars restaurants etc. The idyllic Peasholme Park is literally a 2 minute walk away and has a lovely walk with waterfalls and a beautiful Christmas lights display.The Spa theatre production of Dick Whittington was superb and the grandchildren were utterly enthralled throughout. The adult insinuations were appropriate for the age group without going over the top. We all felt comfortable as Grandparents and Parents when watching with the children The property itself is stunning and large enough for our family Christmas and was even decorated with a lovely tree. The welcoming gifts were especially thoughtful and much appreciated. I can't recommend this property highly enough. Thank you

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• Jackie - Verified booking

  Cannot recommend enough.

  . Absolutely amazing house, not to be missed! Just filled this stunning house with 22 of my family and enjoyed a fantastic, unforgettable 4 nights. The photos do not do it justice.. The place is huge! Right in the heart of everything and parking for lots of cars. Every room beautiful and finished to a high standard, with quality carpets, fixtures and fittings throughout. Host has put a lot of effort in and gone above and beyond to make sure you have a brilliant stay with an array of amenities, games, tv’s (everywhere!), table football, hot tub, even 22 chairs fit round one dining room table!! Great value, great fun, great memories! Thanks Jamie for making us so welcome, checking all ok at the start and again upon departure (not to mention the welcome gifts .. the huge picnic basket hamper!! ) Had the best time and already planning our return. Can’t fault it..

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