Villas In Sennen

Reviews

What our customers say about their holidays

• Mr White - Verified booking

  "The Lookout" at Sennen Cove has a number of desirable features. It is located very close to the harbour and beach (even if the 76 steps up to it can be demanding), and also to the coast path. It has fantastic views of the sea from three large windows. The flat has a contemporary, coastal feel and is light and airy. The extra-large bed is comfortable. The bathroom has an excellent shower, and the one-person bath in the bedroom is a lovely addition, especially given the view from it. There is plenty of hot water and good water pressure throughout the flat. The kitchen includes a full-size cooker and oven, 'fridge, and microwave, and while there isn't much preparation space, it will probably work well enough for most. There is also a washing machine (which we didn't use). Sadly, the flat isn't particularly well looked after. The cleaning in particular was poor in places. While the obvious things were clean enough (sink, bath, shower, etc.), we were bothered by the following: (1) We had to clean dusty cobwebs and spiders off the walls and ceilings in the bedroom. It was clear that no one had done this for weeks. (2) There were what looked like animal hairs on the bed cover when we arrived. (3) There was a dirty single mattress underneath the bed, as well as a mattress protector and sheet. (4) The floor throughout the flat had not been mopped for some time and was sticky. (5) There was black mold on all the window frames. It looked like someone had possibly run a cloth over some of it, but little more than that. We found that a substantial amount came off with just a cursory wipe, suggesting that no one had made any real effort to clean them in a long time. Some of the walls around the windows also needed to have mold removed and to be repainted. (6) The blinds were dirty and needed washing or replacing. (7) The windows were dirty and needed to be cleaned on the inside and the outside. (8) The 'fridge was so noisy that it could be heard in the bedroom with the door closed. Given that it only just about managed to keep items cold when on its coldest setting (and that in cool-ish weather), it presumably needed repair. Our milk went off after two days of being in there, strangely. (9) The sliding bedroom door only opened about three quarters of the way because of how it had been hung. (10) The windows, which are one the flat's main attractions, open inwards, but couldn't be opened more than a few inches because of the blinds. (11) The telescope didn't work, despite following he instructions; my best guess is that a power cable was missing. We drew this to Original Cottages' attention the day after we arrived using the e-mail address specified for support during stays, but heard nothing back. If the issues above were addressed, we would be happy to recommend this flat without reservation and probably to book it again ourselves.

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• Darren - Verified booking

  'Could do better' in short.

  The location is great with lovely views onto the beach and down the coast. The cottage is fine in terms of room sizes and design. It was basically clean and tidy. However, it was let down by simple things. The garden was a mess with uncut grass, nettles and weeds. The paper lampshade in the sitting room was broken - really obviously broken to any cleaning team. The cutlery didn't match. When you sat on a dining room chair it would buckle slightly because a bolt was missing. There were no cooking trays, just an enormous roasting pan. There was no kitchen scourer when washing up that roaster after cooking in it. The Freeview didn't work. The double mattress needs changing. And - yes - I suppose this does all sound a little overfussy, until you combine them with the general tiredness of the decoration, marked carpets and a lack of any form of 'welcome pack'. In general terms, we enjoyed the location but don't feel encouraged to return to this accommodation, which is a shame because these are all simple things to get right. We tend to use Sykes Cottages because they achieve a certain quality of accommodation but this one doesn't reach that standard. A few practical points. The beach is lovely but the walk up and down isn't easy. The driveway down to the cottage is not the best for someone worried about their low-profile tyres. There needs to be some system in place for parking between the cottages on the site; there was no direction as to where to park which, although not an issue for us, could easily lead onto problems which might spoil someone's trip - tempers might get frayed!

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• Michelle - Verified booking

  Only really minor things for us: Light switch in downstairs bedroom broken - managed to get this to work on the last day only.

  Lamp in place which was sufficient. Bed nearest window in downstairs bedroom has a distinct lean! We like to cook whilst away but struggled to find any baking tray other than a roasting dish in the oven and pasta/oven dishes other than one round one. Would also benefit from more cutlery. We could not find DVD player, selection of books or DVD's as in description. Did find 3 games. Not a problems for us but may be for a family. Otherwise was a great place to stay. Helpful information about the place and access to the beach on arrival and we were allowed straight in although early. Great views which is restricted but this is in the property information/photos. We loved the view as can see all across Sennen to the left, but also see the sea to the right from each room. Walk down to the beach is great to access the dog friendly beach but was a bit of a challenge coming back up for us!! Place was clean and comfy. Cleaning items available - easily found in a cupboard along with the hoover. We found the beds ok. Slightly firm but we were fine with this. Garden is separate to the property just across the drive but is secluded and also has great views across Sennen. Great to have parking on site. Would stay again.

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• Pippa - Verified booking

  The property is well located for Sennen Cove, but the name “sea the view” is a bit misleading as it doesn’t really have sea views.

  The rooms are very nice quality and design and a lot of thought has gone into it. The photos on the listing showed comfy outdoor furniture but this had been replaced with less lounge furniture (which is obviously easier for them to maintain). So there was nowhere we could all sit and lounge outside (the comfy corner sofa chairs were not there, the swing chairs had been taken down etc). So it wasn’t quite as expected. The bed linen was lovely quality but the pillows were awful - I get this is very personal but I had to go out and buy some as they were that poor and the main bed had a super firm mattress. We had problems with the main patio door not working which meant there was a gap when they were closed and as it is quite an exposed garden the draft and noise of the wind was quite annoying. In addition we had a day of driving rain which lead to a large leak flooding the floor under the picture window. Eating in all the basics crockery was there but for example there was no salad bowl or serving plates, so if you were wanting to do a nice meal in it was a bit basic. The addition of an electric charger was very helpful. It was lovely but overall for the high price I don’t think it quite delivered.

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• Colette - Verified booking

  The cleanliness was good, however we found an empty chocolate wrapper and half eaten pack of Doritos under one of the beds.

  A pair of oven gloves would be useful. On the second day of our stay I put a load of washing into the machine. The house manual had instructions for how to erect the clothes airer - I hunted high and low and could not find it. There was no washing line outside to hang the clothes on either. I phoned Sykes and asked if they could contact the housekeeper to find out where it could be found. I was told this would be dealt with on the Monday since it was a weekend. I phoned again on Monday and was told they would phone the housekeeper and that they would bring out an airer that day. It never turned up. I phoned again on Tuesday - and received a call to say the airer was in the downstairs cloakroom - which is was not. So I was told the housekeep would bring one out - it never turned up. At this point I just gave up. I had to use the tumble dryer to dry my several loads of wet washing during the week, which I was loathed to do, and would incur increased electricity costs. Some of my washing could not be tumble dried so I had to hang it on hangers all around the house. All around not a very satisfactory service from Sykes, which considering I had paid just under £2500 for a week, was very disappointing.

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