Dog Friendly Apartments in Carbis Bay

Reviews

What our customers say about their holidays

• Mrs Frances Sowerbutts - Verified booking

  THE HOBBIT FLAT THE WHARF ST. IVES This property was a late booking for us as it was an alternative choice, we were told a couple of weeks before we were due to travel that the property we originally booked 12 months ago was having some building work done and it would not be ready for our holiday dates, the new property was in the same area as the one we had originally booked and only a few yards away so we knew the location was great for us, the pictures on the website of the new property showed cushions on the sofa and on the bed ,also seat cushions on the chairs around the table, there were no cushions anywhere in the property and the chairs around the table were very hard, my Son in law who was staying in another property went up into town and bought us some seat cushions so we would be a little more comfortable, the bedroom was very small and would not be suitable for someone with mobility issues, there was also some sort of heater on the bedroom wall which made it harder still to get around the bed, the bathroom was ok but is in need of some upgrade, also the kitchen needs an upgrade too and the cooker was very old fashioned with rust on the outside, and dust on the shelf where the plates are stored, so I had to wash all the plates and cups before we used them, we have stayed in a couple of other properties in St Ives in previous years with Si Ives Holidays and have been very satisfied up to now, this property could be great with a few modern upgrades and comfort touches..

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• Amanda - Verified booking

  I stayed here last year and there were a few issues that I took up with Sykes Cottages who promised these issues would be sorted So I thought ok I will book again this year, given them a second chance.

  Well nothing has changed unfortunately this is why I am writing this. The place is damp and smells very musky so not good for someone who has chest problems or asthma The sofa is very old and uncomfortable, it needs replacing The mattress is filthy, absolutely filthy and you don't see it until you strip the bed after your stay, yes you do have to strip the bed These things I complained about from my last stay so was hoping these would of been addressed but clearly not There is a electric dehumidifier and some small water ones behind the TV and under the bed it's so damp. Electric meter on show, we turned it off as I don't want reminding of how much electricity I've used. Out door furniture needs a clean Good points, 5 mins walk to the beach, back gate leads to the pathway around the coast, 4 mins to the station to catch train to St Ives at £2 return Unkept garden to sit in at night to listen to the waves Lovely friendly dog Yogi next door a delight to see each morning Own parking for one car Not wheel chair friendly due to the steps down to the house Nice hot shower, no shower plug or USB port. Fluffy towels were welcomed, new cooker, tea, coffee & pint of milk in the fridge, washing machine works fine but no where to dry only towel rail in bathroom It's a shame they haven't sorted the damp issue and changed the mattress as it's gross!!

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• Neil - Verified booking

  We have stayed at Heron four times.

  The location is lovely and the parking is a bonus. However this year we were disappointed with how dirty the apartment was. We had to clean the fridge before we could use it. The oven is in desperate need of a clean. We used it once but the smell of old burnt food was overwhelming. There is a desperate lack of kitchen utensils, no decent frying pan for example, which along with the dirty oven made self catering a challenge. The bathroom is mouldy ( a point picked up in previous reviews) and has gotten worse over time. The furniture is also tired and the sofa was quite uncomfortable. The curtains are ripped ( as they were last year ). The rug is a trip hazard. As I said, a parking space is a bonus but this year the signs were all broken and it was unclear where to park . We returned one day to find no space which was really frustrating. I reported all these issues to the holiday company and in fairness they offered to redo the cleaning but we declined. I also reported the main issues again when we returned home, but no response hence this review. Heron has been our ‘go to’ place in St Ives and has represented good value for money but we shan’t return until there are improvements, but if you value location and lovely views across the harbour above all else this is probably the place for you.

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• Miss Robinson - Verified booking

  Eia’s loft is lovely and colourful place to stay and where it’s away from the pubs and main streets I found it to be a very peaceful stay. I don’t drive and everything you could possibly need is within walking distance. There is a lovely tea room below that sell both eat in options but also take away sandwiches etc which is very convenient. It’s well set up for a self catered stay. However, the original advert said there was a tumble dryer and other agents are still advertising a tumble dryer. There was no tumble dryer which was a huge inconvenience to me as I had packed minimally on the bases I have spinal issues and so to keep baggage down I intended to wash and dry clothes. When the agent contact the owner they denied advertising a tumble dryer and edited the description. I have found 4 other adverts listing the property as having a tumble dryer with other agents. Then there is a clear photo of a jacuzzi bath which does not work. There are no windows in the bathroom so it does tend to smell damp after a couple of days. But there are plenty of other places to hang damp towels etc so as a single person this wasn’t a major problem. But if there was a couple and more towels being used it may be.

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• Mark - Verified booking

  A charming flat which overlooked st Ives in possibly the best location you could ask for and only a few mins walk into the village / Town.

  The apartment was well equipped for our stay. Including bedding and fluffy towels etc. Parking was a short 10 min walk from the property. Their are a few things that need to be addressed in the property for improvement: - the bed, the mattress is awful :( the bed is a small double (I believe) so we both ended up sleeping on our sides. - the WiFi (it only work in the communal corridor) the problem is the signal strength does not cater for the property and needs its own connection to a modem. The WiFi boosters simply do not offer any form of WiFi to the apartment. - final night of our stay the battery to the smoke alarm was going off ALL night - intermittent beeping (battery went). - bathroom mould on the ceiling, bathroom could do with a lick of paint. We do understand there is no window hence the reason for this happening. But requires addressing as a “luxury” apartment / flat. Overall a pleasant stay ( apart from the last night with the smoke alarm). “What 3 word” location ///cobbles.liberated.able for anyone who finds the property hard to find as couldn’t find on Google.

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