Dog Friendly Cottages In Windermere

Reviews

What our customers say about their holidays

• Ed - Verified booking

  Overall, this is a lovely cottage that is generally well-equipped and in an excellent location.

  Staveley is a lovely village to stay in. The following comments are just things to be aware of / for the owners to consider to really improve the experience of staying at Stone Cottage. Firstly, and most importantly, please replace the mattress and pillows as these are very uncomfortable. I also don't think the bed is king-sized as per the listing. Secondly, little things, but please leave more than one toilet roll for a seven night stay. It doesn't cost much to provide enough toilet roll for the week, but it's very annoying for guests to have to go and buy their own. Also, please provide a towel and/or kitchen roll for the kitchen. Also, for people with a dog, regarding the garden, people should note (as the listing doesn't) that: 1) the neighbours have a right of access through the back garden so can just walk through the garden if they need to. They only did once in the week to put their bin out while we were there. 2) the gate to the garden is a metal gate with gaps between the bars so if you have a very small dog, they could probably fit between these bars. Someone had commented that they had this problem in the guestbook. I didn't mean this to be a complaining review as we had a lovely week, but I just think these are small changes that could really improve people's stay or things that people should be aware of before booking.

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• Ishtiaq - Verified booking

  The whole experience from start to finish was amazing.

  I've read other feedback on this property & where negative it was unjust, yes it's not a mansion (it's a cottage) however it was ample size for 5 of us (3 children) & even though there was space in the cottage for 'me time' the whole point was to spend family time & the beautiful outdoors meant we ventured out every day. Yes the table is a little sticky but that's down to the varnish finish & it wasn't dirty in the slightest. The place was clean & looked picturesque. The dryer isn't the best but the fact it has one is a bonus. The beds were comfortable, along with the duvet & pillows, almost too comfortable making getting up that little harder. The heating was very good, on occasions we had to open a window to balance the temperature, probably because we didn't get round to looking how to set the thermostats. The boiler did have a little issue on one if the mornings however we called the help number provided & by the time we got back from a short outing the engineer was on site & quickly fixed the issue - great service. The fridge freezer is big enough to stock up & the kitchen had everything needed to cook up meals. Large Asda just 15 mins drive away & another supermarket nearer at Windermere, so this place was ideally located. Great views from the window, more than a cottage it was an experience.

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• James - Verified booking

  We had a nice stay in difficult circumstances after my mum died a few days prior to our arrival.

  We've stayed here a few times now and really enjoy the location and hot tub. What we weren't so happy about was the way in which lakelovers handled the situation. I made a request to amend the dates last minute, not expecting this to be acceptable but felt it was worth asking, explaining I was caring for my mum as she received hospice care at home. The initial copy and paste reply I received to my message was, I feel, insensitive in the circumstances. I explained that Beth would use the property if we could not change dates but I would not be able to. Circumstances changed quickly so, after discussing with my family, we decided to travel a day later. On arrival we were told that the owner had checked with lakelovers and been told we were not coming. This hadn't been checked with me at all and was contrary to my message, so the heating had been turned off and though it was rectified immediately and caused us no further issue I feel a message to check our plans would have been more appropriate. I will avoid using Lakelovers in future.

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• Heather - Verified booking

  We had to stay in on three seperate occasions for the heating system to be looked at .

  From no hot water in the bath and shower to boiling hot heating in one room and then freezing cold for the rest of our holiday . Eventually we were left over christmas with no heating . There were other issues which I won't bother going into . I bought the Complaint to Sykes who took it up with the owners who said " the issues are resolved " and that what that ! No sorry , no refund of any kind . Frankly if that was my property I would've given some refund . I would've also apologised for a very uncomfortable stay . I book a lot of cottages with Sykes and this was not up to usual standard . I wasn't going to leave a review as I thought I'd wait to see if the owners were going to offer something back . It wasn't a cheap stay . We were there for over ten days . No sanitiser , no bleach , blunt knives , short duvet cover the main bedroom . No welcome basket . Not even salt or pepper . The feeling of meaness hangs in the air at Millrace . However it was clean . Would not recommend .

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• Claire - Verified booking

  Absolutely loved Pheasants Folly - we instantly felt relaxed!

  The view & surroundings were even more wonderful than we expected. Our favourite room was the sun room, but we found all the rooms to be comfortable & to have everything we needed. We had a Tesco delivery on our first night & the kitchen had everything we needed to store and cook our favourite meals. The bath filled with steaming hot water extremely quickly & the towels were lovely & large (perfect after an afternoon Ghyll Scrambling). The bedrooms all had seating areas to enjoy the stunning views & the beds were very comfortable (and huge!). Plenty of storage everywhere and we absolutely loved the decor & furnishings. We enjoyed the pool table - maybe some board games provided would be a plus? We enjoyed the daily fly past of the jets over the lake at the perfect height to watch them through the picture windows - fantastic!

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