Villas With Hot Tubs In Launceston

Reviews

What our customers say about their holidays

• Beatriz - Verified booking

  Property was falsely advertised as having Wi-Fi.

  Additionally, when we got to the property, there was an eco-toilet, which was not mentioned in the advertisement – it’s standard to mention this feature, and we had ruled out other options because they had an eco-toilet. The property’s kitchen was not clean to an appropriate standard – there were crumbs across the surface, sticky rice in the chopping board and the utensils were not properly clean. I have coeliac disease, and any trace of gluten makes me violently ill, so this was a big concern for me. There were cobwebs across the property, demonstrating a lack of maintenance and cleanliness. On the day, we got contacted by Sue (the owner) to let us know the previous guest had broken the blind in the bedroom. She stated her husband was not able to fix it, but her son would come by later on to fix it – when we got to the property, it had not been fixed, which meant we had no privacy inside the hut. The other side to the privacy issue was that the property advertisement was misleading in that it used language emphasizing the privacy of the garden and hot tub, including tactical angles on the pictures, when in reality, there’s another hut right across from it, so every time you’re outside at the same time there’s essentially no privacy. The blind in the bathroom was also not working properly. This trip was meant to be a relaxing experience to enjoy my birthday, and it just turned into a nightmare. I refused to spend my birthday in such a place, and we contacted Sykes Cottages exposing all the issues encountered. They took responsibility for the false advertisement of the Wi-Fi and refunded us the booking fee - £42. They did not take responsibility for anything else and suggested we went back to the hut so the owners could attempt to make things right. We refused to go back and in hindsight my instinct was correct. I looked at reviews on Google of their campsite Pattacott Farm Glamping and Camping (where the hut is located), and there were multiple 1 star reviews alluding to police presence, knives, and domestic abuse between the owners. I wish I had checked these reviews beforehand. Funnily enough, Sue messaged me saying they had never had any issues before - if you look for those reviews, you will see it's simply not true. According to Sykes Cottages, Sue refuses to offer compensation even though we only used 1 out of 3 nights (out of necessity, otherwise we wouldn't even have stayed the 1st night), so we lost £311 for absolutely nothing.

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• Suzy - Verified booking

  Had a lovely stay at Penlaurel.

  Very comfy and plenty of space to relax, cook, or enjoy the lounges in. Also a nice welcome of bubbly & chocs. The garden was large but due to some wet weather I found some flagstones very slippery underfoot. I kept my dog on his stretchy lead as parts of the garden seemed less secure for my dog and animals were entering overnight and toileting. However the garden is so big, my dog still had plenty of space to play in. The hot tub was large and welcome after a day of walking and exploring Cornwall. The hot tub is set back in amongst trees and shrubs, which was nice and private. But as the light fades in autumn we found there was not enough garden light to clearly see the entrance to the hot tub and tripped against steps partially hidden by an overgrown bush on the first night. Defo grab a torch from the property or use the one on your phone if going into the hot tub during the evenings. A garden broom would be useful so visitors can sweep away fern leaves etc away from the hot tub as we tracked some back into the house. On the last morning I found the neighbours gardener in our garden using an electric saw at height chopping down tree branches, with our side gate open. Thankfully my dog was on his lead, or he would’ve run straight out of the gate. The bloke didn’t seem remotely concerned with his behaviour and I had to quite firmly tell him to leave and shut the gate. He hadn’t even knocked at the property to ask if it was ok to come into the garden. I was fuming. I would recommend a lock for the gate to prevent another near miss. Overall we had a fantastic time, in this beautiful property. It is well located for visits to Tintagel, Bude, Padstow, Bodwin moors to name a few. I would recommend.

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• Alex - Verified booking

  The actual house itself is lovely apart from the cellar door underneath the front living room under the rug.

  There were several issues that we were extremely disappointed in that really took the shine off our trip given the amount we paid for the week. The kids were very excited about the hottub but it was surrounded by large bushes preventing any natural light getting through, our kids were too scared to stay in after 10 minutes. The garden had an extremely rusty bench that only had 3 legs that was both dangerous (giving we have young children) as well as being an eye sore. The bbq was tiny and filthy so not fit for use. The garden was full of sharp leaf holly bushes that injured both our kids and dogs on a daily basis. There were several weeds/nettles across the garden which was generally unkept. Another dangerous point is that the angle of the driveway was about 45oC from the road facing downhill, we had several near misses when reversing out into a very busy road linking local towns. I also attempted to walk our dogs on a daily basis prior to going out for the day but the country roads by the house are very narrow with no pavements with cars often driving at 60mph. Unless you’re willing to drive there are no places within a reasonable and safe walking distance. Overall, whilst the house was nice, we do feel we overpaid considerably for our trip on reflection, which is a first for us having used Sykes for years… I had pictures to back up all of our claims including the hot tub and bench but there doesn’t appear to be an upload option.

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• Zehra - Verified booking

  This cottage is simply wonderful!

  It has absolutely everything you need, to make an enjoyable stay. The hot tub is very nice and in an enclosed veranda It looks out to the most beautiful garden, I have ever seen! Inside the cottage, my favourite room is the front room, the decor, very much to my taste and the ambiance is just so relaxing!!! The study area, perfect for reading the odd book or playing a board game (not that we used this room, to be honest.) The dining room, very spacious and perfect to host everyone for a family meal!! The kitchen and utility room, again, very well catered for and very much to my taste! Out of all the places I have stayed, I have never felt so at home and I really mean that. There is a cosy little hideaway, which lets in lots of sun or perfect for listening to the rain too!!! It also has a PS4 for any of those gamers out there....... There are three very large bedrooms, all with I think, king size beds. One bedroom has ensuite and there is a family bathroom for the other two bedrooms, the bath is to die for! Again, all rooms decorated and furnished with such style. The bear theme around the house really does make this cottage and the bear at the top of the stairs is simply beautiful. I love this house and will be back, just not sure when, with all the madness in the world at the moment! Thank you very much for a lovely stay and for the Presecco and chocolates, what a lovely touch!

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• Mr Smith - Verified booking

  We loved this place! The owner was very friendly and welcoming. Fresh milk, wine and homemade buns were waiting for us which was very much appreciated after our long journey. This place had everything we needed along with a little basket of dog items (bowl, blanket, poo bags, towels and treats) - another thoughtful gesture. The accommodation was not only clean and comfortable but had an air of luxury about it with a spacious bathroom containing a large walk-in shower and a jacuzzi bath. The bedroom, also very spacious has a comfortable bed with little lights all around it. It felt quite romantic and looked so pretty. The little lights were also in the living area and the “safe” candles were a lovely touch. The kitchen area seems in two parts but don’t worry, you quickly get used to it and it has everything you need. Whilst you have to go down steps to the garden area, it is so worth it! It is an enclosed and private garden, this was important for us as we took our old dog with us and we knew he was safe. We very much enjoyed the hot tub and a real stroke of genius having the shepherds hut to change in, use the loo, store items etc. The artificial grass was a bonus too. So much nicer underfoot than shingle which we’ve previously had in holiday cottages. The location is beautiful and a good base for exploring Cornwall. Definitely recommend. Thank you for a wonderful stay.

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