Scarborough Holiday Cottages

Reviews

What our customers say about their holidays

• Phil - Verified booking

  The lodge was very comfortable and well equipped, although the patio furniture is now looking a little worn.

  The main reason we booked this lodge over others is that the photos showed it to be in a nice, private and secluded spot next to a line of trees providing shade, only to find on arrival that it had been moved to a less-private and hilly spot. Not happy at all and Sykes have been extremely dismissive about this, saying that they sent me an email in April - 4 months prior to notify me of the move (it's now August). I did not receive any such email. Further to this, Sykes are still advertising the lodge as though it is in its former tree-lined location! They will no doubt come back and say the previous location easily became flooded, but in a hot August this was not an issue for us. Then there was a problem with the wifi connection to my laptop. The wifi itself worked well as we connected all 3 phones, and an ipad with no problem, but I needed the owner's permission to speak with the wifi company to set up my laptop, only for Sykes to reply that the owner had stated that no-one else had had this problem, basically saying 'Tough - get on with it!' Not what I was expecting to hear. As I could not connect in order to attend to some urgent work we had to come home a day early. Overall not happy and feeling let down.

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• Ann - Verified booking

  Finch 59 is a lovely lodge with quality fixtures & fittings.

  It is on a nice pitch over looking an attractive central grassed area. This lodge was previously on pitch 15 across the road next to the trees & is now on a raised pitch 59 - hopefully this resolves other guests confusion. There isn't a number on the lodge but can be easily found by following the numbers on adjacent lodges plus its grey not white. Finch 59 is on your right. Finch 15 is on the left. During our stay I reported a few maintenence issue that were not detrimental to our stay but if not reported the lodge will deteriate. 1. Washing machine comes on but does not fill with water assume door not activating machine due to being integrated. 2. Living room door, twin bedroom door & patio door need adjusting. 3. Key box difficult to close & catches your fingers. 4. Some gutters leaking. Flooding - Pitch 15 & surrounding lodges under water due to severe weather - so yes it does flood in this area. All issues reported to Sykes via telephone & Whatsapps. However this is not a complaint as the lodge is lovely & the park has many facilities. Would stay again in the future.

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• Kerry - Verified booking

  Finch 59 is a beautiful, very well equiped , super comfortable caravan with excellent facilities.

  Everything you need for a fab holiday. It is a perfect base for exploring the East Coast, with great facilities on site too. It is situated in a quiet area of the site, which we loved. Lots of Information left by the owners, and a few essentials, eg wash up liquid and kitchen roll. The caravan was very clean, the only slight niggle id being really picky was the cooker hob hadn't been cleaned properly and there was black dog hair on the front corners of both settees. There was also a damaged cupboard door and one of the fridge shelves had been broken. We would have thought the cleaning company would have picked up on them, and left us a note, saying they were aware. We're sure the owners pay alot of money to have it cleaned. We phoned Sykes to report, and they contacted the owners who arranged to sort the next day. This was excellent service, and didn't cause us a problem. We would highly recommend staying at Finch 59.

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• Celia - Verified booking

  This is the most beautiful house in a pretty village .

  It is lovingly furnished with period furniture and artefacts befitting its age . It was very comfortable both in the seating areas and the bedrooms . The bedding and curtains were luxurious and spotlessly clean . Our family of seven adults and four children had plenty of room to play and relax both inside and outside the house in the fabulous garden . The spotless kitchen was certainly well equipped and had everything you need to cook a meal for eleven people and we enjoyed the seating area in the garden while having our barbacue . If you appreciate an historical setting surrounded by period furnishings, then this is the house to stay in .The house is a credit to the hosts Heather and Kevin . The location is great for the coastal towns nearby and also the water park which is just down the road. (The water park hosts the weekly Parkrun as well as water activities ) A most memorable time was had by all . Celia Gibson

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• Mr Brookes - Verified booking

  Beautifully converted old chapel in a relatively quiet residential area of Scarborough, within 10 mins walk of a supermarket, bus stops, railway station and town centre, 15 mins to the promenade and Peasholme Park. Downstairs is large and open plan with a good kitchen area, 6 seater dining table and comfortable lounge area, with a large tv. A separate TV lounge area is available which is ideal for watching a movie with a drink or two. My son has the downstairs double with bathroom just across the hall and he found it very comfortable, my daughter had one of the single rooms on the first floor and again found it very comfortable. My wife and I had the good sized double with en suite. Throughout the decor is clean and airy, and good central heating keeping the whole accomodation warm. We would definitely consider coming back next time we are in the area.

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