Robin Hood's Bay Holiday Cottages

Reviews

What our customers say about their holidays

• Gary - Verified booking

  The cottage is quaint and the set up was good ideally located for walks and visits to local pubs.

  The cleanliness was not that good when taking a closer look cobwebs in many places dust on top of picture frames and internal areas of kitchen cupboards unclean.only 1 light bulb working in bedroom no replacement bulbs this was mentioned in the visitors book in November and still not dealt with no toilet brush in the bathroom and no torch under sink which would of been ideal when letting the dogs on the back yard in the dark at night and early morning. We took my mother in law who is 81yrs old so even though she is active she couldn't do the walks with us so she chilled in the cottage to watch TV.unfortunately when we got back she said she couldn't find any channels I had a look myself and no channels follow in sequence ie bcc1 bbc2 itv1 channel 4 they were miles apart and you could change channels several times and the same programme would appear needs completely re tuning in.some information leaflets were over a year old and the cleaner is a local lady and the back garden grass is cut fornightly by a company it got me thinking when was the last time the owners actually visited the cottage and checked it over thoroughly. Most disappointing thing was We stayed over the Christmas period and paid basically double the cost of the weekly cottage rate out of season and it was not decorated not a bauble in sight!!!! Felt very deflated on arrival so we went out and bought a small Christmas tree with lights. Very poor standards. Welcome pack was 1 nice touch.

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• Robert - Verified booking

  We loved our stay at Puffin Cottage.

  It was clean, comfortable and had most of the items you needed for your stay including. It was tastefully decorated and had some nice touches. The wifi was seemed to work in most of the cottage. The enclosed garden was great and safe for our dog. The steps down to the back door are a little uneven and slippery when wet. You definately need a torch if you forget to leave the outside light on if you pop out in the evening. The parking at the rear of the property was a real bonus and although we didn't use it in November, the summer house and other small garden would be great in the summer. The stairs in the cottage are steep, but with care they are fine. We only used the front bedroom and the bed was really comfy! The bathroom is downstairs and its good size with a great shower over the big bath. The lounge is comfortable with two, 2 seater sofas and a log burner. I couldn't keep the log burner alight but was probably due to my lack of knowledge of log burners! The TV in the lounge is quite small and I found the Sky TV guide rather confusing and annoying. Puffin Cottage is ideally situated for visits to Scarborough, Robin Hood Bay and Whitby. York is just over an hour away. There are lots of interesting walks and views just a short walk from the front door including two pubs. We would recommend Puffin Cottage at any time of year but we especailly enjoyed our November stay. Thank you.

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• Robert - Verified booking

  This is our 2nd stay at Puffin Cottage, our last visit was 12 months ago.

  We very much enjoyed our stay again and most things were the same. Luna our dog finds it a home from home. We very much appreciated the much larger replacement LG TV in the lounge. Great addition to the cottage! The salt stored in the utility room was very welcome for the back steps after the snow. We did find that the radiator in the bathroom was not working so we ended up leaving the door open so it was at least warm in there and put the damp towels over the other radiators. There are two ceiling lights in the bathroom. The light over the toilet flickers and is very dull and ideally needs replacing. We went to use the log burner. There were logs but no kindling or matches to get it going. We purchased both the next day and it was lovely having the burner going in the evening. Kindling and matches would be helpful for us novice log burner users. Please not I replaced the batteries in the central heating thermostat on the wall on the stairs as it showed they were depleted. You may need to make sure its set correctly. Thank you.

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• Mrs Allan - Verified booking

  A lovely property. Well equipped and nicely furnished. A lovely hamper was there on our arrival, which was a nice touch. Its only has a small kitchen if there's a large group of people needing access. Good location for access to the town and shops but it is very noisy as it is right beside the main road on a crossroads where the A171 meets the A174 with very busy traffic. It was hot when we were there, and so we needed the windows open, which obviously allowed the road noise to be heard even more. Outside seating area was poor. Only 4 chairs and no table. So if there's a party of more than 4 there's not seating for everyone. Also, it's very noisy with the traffic going backwards and forwards. There was only 1 key in the 'key lock box' to gain access to the property. It would have been useful to have 2. ( when there's a large group of people occupying the property )

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• Mrs Bagshawe - Verified booking

  A beautiful gem of a property right in the heart of Whitby with gorgeous views on all levels overlooking the harbour and Abbey. Close proximity to the town and amenities, but still peaceful and calm. Plenty of homely additions to settle in whilst staying, as well as secure outdoor space that also makes the most of the beautiful view. Clear instructions and guides on how to get round and make the most of Whitby and the surrounding area, and overall very clean and welcoming. Would definitely recommend and book again if coming back to the area. However, it's best to be clear that some with accessibility issues may struggle with some aspects of this property/location. The parking may be tricky, there is a long stay car park just a few short minutes walk up a steep hill/stairs that costs just under £10 for 24 hours. The house is also over three levels with very steep stairs.

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