Villas In Braithwaite

Reviews

What our customers say about their holidays

• Ritchie - Verified booking

  Ground Settings and views stunning.

  The whole place over all was very charming and a good base for us to explore the surrounding areas and relax in between.. lovely views to wake up to . Whole experience only Let down by a few things. 1. The room was generally cold. Heating pre programmed with control from us, and not coming on nearly enough for what was a cold Easter weekend. Only one radiator in the room and it was also set to a low heat. We had to open the bathroom door to try and heat the main space as it was the only warm room in the house. We called through to reception a few times to ask but no answer. Also sometimes no hot water so had to have Luke warm shower. 2. Towels were old with one having a tear in it. 3. Some simple essential things like salt and pepper, tea bags etc go a long way when renting a place and not have to go out and buy all these things when travelling. It makes a massive difference and this could easily be provided 4. The noise coming from the other flats was at times very intrusive. Walls etc are paper thin and you can hear everything. We had a family with young kids next to us that seemed unaware of how thin the walls are. Maybe customers can be made aware of this and asked to keep noise down? 4. There wasn't adequate cleaning materials. Just one dish sponge and an almost empty bottle of fairy liquid that I had to add water to. Again a simple and cheap thing to provide so we don't have to go out and buy all this for just a few nights stay. 5. Cooker was awful. Took forever to heat up. 6.TV must be 20yrs old and needs updating. 7.internet was shocking. I know place is rural so maybe can't be helped. I needed to do some work and at times was unusable. Seemed to always go down at night? Maybe something to pre warn customers before booking as if essential work was needed done then this would have been a problem. 8. Bed was very comfortable but pillows not great. Again, a lovely place. Friendly and helpful staff. Glad we stayed, but will look elsewhere next time given the above issues.

  Read more less >

• Roger - Verified booking

  Firstly would like to thank you for the wine and chocolates.

  That is a nice welcome, as is the readiness of the fire with initial logs etc. Inside the property is very comfortable and mostly exceptionally clean. I say mostly as there were 2 issues which i feel need addressing . One is the shower mat which is rolled on a shelf at the end of the bath and is black with mildew. It needs replacing. The 2nd is that the bin beside the loo, in which it is asked all toilet wipes sanitary products etc are put, and I have no problem with this at all . And I sincerely hope that this is just a one off oversight as it was disgusting, and even now back home makes my stomach turn. It had not been properly cleaned/checked and the inside of the lid was smeared with dried on faeces. Not something anyone would wish to be greeted with on their first evening. Hence the low mark for cleanliness. Also, on our arrival there was a towel and bathmat left on the stairs. I have also have given the accuracy of the listing a low grading , not because of what is stated but because of what is left out. Their are no windows to speak of which offer any sort of view. The windows upstairs are either too high or too tinily narrow to see out of. Downstairs the only windows are around the doorway which looks onto the carpark and the barn roof beyond. The doorway on the landing has a pretty aspect onto the little grassed area and fell beyond and there is a table out there but unless warm enough outside that is the only place where anything green can be seen. Maybe I should have worked this out for myself but I do feel that by not advising visitors of the complete lack of any view it is omitting a large problem. I have stayed in barn conversions before and this lack of view has not been a problem. Obviously from other reviews etc most people do not have a problem with this, but having some sort view is important to me, even if it's just of a garden or trees etc , not necessarily a glorious vista. Had I known this I would not have booked this property and for this reason alone I will not return.

  Read more less >

• Sandra - Verified booking

  The photography on the site is very clever as it makes the property look a lot bigger than it is.

  Two of us stayed with 2 dogs and it felt cramped at times so I can’t imagine how cramped it would feel if 5 people stayed there! It’s described as pet friendly but I would dispute this as dogs need to be kept on the lead at all times and there’s a spot the size of a postage stamp for them to do their business. The text states, “two well behaved dogs welcome”, so if they’re well behaved then why do they need to be on their leads? There are eco friendly products in the cottage, washing up liquid etc, but no recycling facilities and you are asked to dispose of any recycling yourself by taking it off site. Whilst I understand that they are saying they don’t have the facility because of the location, I would argue that at £700 a week, they could easily provide a separate bin and dispose of it themselves at very little cost. I don’t see why holidaymakers should be responsible for this. People have mentioned the Prosecco & chocolates that are there on arrival and yes, it’s a nice touch, but there was no personal greeting and the only interaction I had with our host was her asking me to put the dogs on their leads when she popped up in the courtyard one day. They were doing nothing wrong and completely under control. All in all, the property was a disappointment but couldn’t fault the beautiful surroundings.

  Read more less >

• Nicholas - Verified booking

  The barn is furnished to a reasonable standard and is adequately equipped.

  The bedroom a little less spacious but the bed is comfortable. The accommodation is well heated. The upstairs bathroom is well set out, although it was problematic getting hot water to come through. The internet connection is totally unreliable and kept falling out throughout our stay. In 2025 it is expected when renting property to have full reliable internet connection. This impacts on communication and has a negative impact on the holiday as a whole. The TV is also a necessity, the only connection is an Apple TV box, which without an apple subscription is useless. At the very least Freeview should be provided. The TV is only a smart to when connected to the internet, this one needed an Ethernet wired connection, which sadly wasn’t present. There was no wheelie bin or information regarding the disposal of rubbish. A little more information about the facilities in the property would have been helpful, for example, the hob has no visible settings and no manual available, difficult to know high or low heat. There is a manual for the oven. Thank you for the welcome pack, much appreciated.

  Read more less >

• Jonna - Verified booking

  We loved the fresh cake and prosecco with dog treats - this was a really lovely suprise.

  The property overall was fine although we hadn't realised that there was no windows in the main living area so we had to hang out in the bedroom if we wanted a view - and that was limited by the trees. The property heated up well - this was needed since it was jolly cold while we were there. However there were no logs for the log burning stove - we brought some up with us incase this was the case - but if you advertise a log burner and say fuel is included you should provide logs. We tried to get in touch before our holiday to find out if logs were provided and simply couldn't get in touch with Lakelovers - I tried on many occasions and eventually left a message for them to get back to us - still no reply. Very bad customer services - will try to avoid Lakelovers in future. If there was a real problem I have no confidence that we would have got any sort of response from them. We saw a few rats scurrying around outside the property and there was an alarming russling behind the sink so i think the owners need to address the rat situation.

  Read more less >