Villas In Alston

Reviews

What our customers say about their holidays

• Gillian - Verified booking

  When we stayed here there was a ladie underneath us, and omg did she have problems!

  All she done was bang the doors all night long and we never got any sleep. We had enough so we left early and as we was packing our cars she thrown a pair of her knickers at us, and omg we was shocked. We did not feel it was safe as she clearly had issues. Tony and Susan offered another week end stay for free as a gesture of goodwill, which was so lovely of them. We have just came back from staying there again and had a peaceful chilled stay. Massive thank you to them. We loved it there and we will be going again well long as that unhindge women is not there again haaaa. Sorry I no she won't be lol but we will be. If you want to go anywhere with beautiful views walks and amazing I would definitely recommend staying here. Thank you again xx

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• Lyndsey - Verified booking

  The cottage was fantastic it was warm and cosy and so clean, the people were very friendly and even though they lived on the property were happy to leave you to your privacy or have a friendly chat if you wanted.

  However the customer service and helpfulness shown by the sykes team was disgraceful, I had emailed 6 times, months before our holiday with a number of queries and they were ignored until I got one rather rude reply basically saying either go and don't have the things i queried (which i found out you had misinformed me about and the couple running the cottage said were never an issue anyway!!) or cancel and lose yr money! There was no sorry we have ignored you or how can we help correct this or even sorry you have concerns? Just a blunt either go or cancel no refund reply!! Needless to say we won't be booking through Sykes again and have advised others of this before they consider your site if at all.

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• Elaine - Verified booking

  We have just returned from a fabulous break at Tree Tops.

  From the time we unlocked the door to the tune we left we had the most comfortable stay. The decor is tastefully done and the detail of the furnishings was second to none. I thought we would be cold so took lots of jumpers. When we arrived the underfloor heating was in and was most welcoming. Together with the Christmas tree lit up it was just magical. I didn’t need my jumpers even when the heating wasn’t on! Everything was there for us and we didn’t even go out for 2 days as it was so comfortable and relaxing. A lovely area to stay and we will certainly be returning. Will whoever designed the rooms and decor, and the gorgeous bathroom please contact me . Thank you very much

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• Becky - Verified booking

  Fantastic cottage although the instructions on how to find it weren't very easy to follow.

  The cottage itself was beautifully furnished and really comfortable. Easy access to the town and also to open countryside. The owner was really friendly and helpful when I called to ask about key collection, recommending local places to walk and eat and she'd even left a cake which I thought was a lovely touch. Alston is peaceful and the locals were very friendly. Very dog friendly too! Lots of walks close by and the pubs are all dog friendly which was great. Only issue was parking. If you have a larger car don't attempt to drive down to the cottage as there are very few places to turn round again! Other than that a perfect spot. Thank you!

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• Marie - Verified booking

  What can I say about The Hayloft?

  ?? Absolutely brilliant!! The hospitality of the owners was 1st class. The cottage was always warm, very clean, Spacious & comfortable with utilities so u need for nothing The hot tub was fantastic until u get out then it's a quick run back to our home away from home ( well we would go in in February lol) Our boxer Georgie loved it here & settled into his new surroundings immediately ( normally he doesn't eat for a day on other holidays) & his new love now is a open fire! All this is surrounded by beautiful countryside & short drive to Penrith, Carlise, Keswick & Hexham of the places we visited We will definitely be booking again

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