Dog Friendly Villas In Kendal

Reviews

What our customers say about their holidays

• Deena - Verified booking

  Firstly the cottage has not been cleaned on arrival.

  With two children and after a 4 hour drive we had to them sit in a local pub for 2 hours whilst it was cleaned. (Sykes did give us some compensation however 6 days later have still not received). On arrival back at the cottage it was still not cleaned to a suitable standard. There was hair stuck to the carpets upstairs and fat splatted at the back of the cooker. The hob has residue left on it and the bathroom has marks on the floor. The parking situation outside of the cottage caused havoc. The advert stated roadside parking opposite the cottage. This is not true. There are double white lines painted therefor you cannot park opposite them, which when we were loading and unloading we were told by numerous ‘locals’ who would go out of their way to tell us we can’t park. There is also a parking warden issuing £35 fines. To find somewhere to park in a village of this size with no parking available was an absolute nightmare. I was baffled on arrival at the front patio which is actually the door step… you would also never want to sit out there on a main road through the village? To watch tv we tried using the sky box which asked us to insert our viewing card. Firstly it’s 2023, who still has these type of devices and secondly, if we did, why would we bring the viewing card on holiday?? Wifi is chargeable, we had to buy this daily at quite a significant cost. There are no instructions for the cottage left out we had to search cupboards but this was minimal. As there is no garden, there was also no access to an outside bin so the kitchen bin became very full and we had to start taking rubbish out with us to find a bin? The welcome we received was the most unwelcome I have had in any cottage I have stayed in over the years. There wasn’t as much as half a toilet roll in the bathroom… The whole experience left us baffled, frustrated and put off from ever staying with Sykes again. It was an inaccurate listing of a property. That said, the village itself had 2 nice pubs with very friendly staff.

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• Alison - Verified booking

  First impressions were good, but sadly that’s where it ended.

  It would be a good idea to wash the bedding and towels in a non-bio, non-perfumed detergent as I spent my entire stay itching as soon as I got into bed, so didn’t sleep during my time there. The bedding also needs changing, when I stripped the bed upon departure as requested, there were many questionable stains on the duvet and mattress protector. The sofa and armchair also need replacing, as they’re old and now uncomfortable. This meant, there was no comfortable place for me to sit or sleep, which was far from ideal. The whole place needed a deep clean e.g. there was still curry split from the last occupant in the microwave and their hair in the bathroom. The flat is on the top floor, up 2 steep flights of stairs, so think about how much you bring with you. The lack of parking and the one way system is also something you should consider. Leave yourself a minimum of half an hour to walk back to your car and navigate this system on the day you’re checking out. Also, although the location is great in the day, who knew at night Kendal “comes to life.” From around 10pm-1am the Tesco Extra opposite becomes the hangout spot and there’s a lot of shouting, so pack earplugs! Also, pack an eye mask as the blinds don’t fit well either. There is no reception, only an emergency contact number. As none of the above constitutes an emergency, I had no one I could contact about these matters. Sadly this was not the restorative trip I’d hoped it would be.

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• Karen - Verified booking

  The property was falsely advertised.

  Photos made the appearance of the property spacious, however, dangerously cluttered with furniture making it very difficult to move around. The WiFi did not work and no card for the sky box. There were food bits and chewed gum on the floor and couches. Surfaces very dusty. The photos showed outdoor space with garden. There were lawn chairs in the house and no place to set them.outside. The mattresses were extremely hard and uncomfortable. There was a pair of boy's underwear under the duvet of the twin bed and stains on the duvet. I talked with a representative on Friday who told me to respond via email. This is my second complaint and I have had no response from Sykes. I have rented via your company many times, I am very disappointed that there has been no follow-up on your behalf, poor business practice in my opinion and very hesitant to further rent a property listed with Sykes. I await your feedback and some resolution to the absence of advertised amenities.

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• Paul - Verified booking

  August 23 Firstly as mentioned in previous reviews the WiFi doesn’t work!

  Please don’t advertise a property having WiFi when it clearly doesn’t! Unfortunately my network provider doesn’t have good service in the lakes and I booked the property knowing I could still keep in touch with my poorly relative because of the property having WiFi. And a broken dining table had been left underneath the stairs, clearly this must have been sorted as there’s a new dining table, but then why leave the broken one? Especially with the compact size in the living room. That said the property is lovely and very welcoming. A really good area with fantastic walks from all directions and the Hawkshead Brewery is extremely welcoming and very accommodating for dogs. And Eagle and Child great traditional lakes pub with a good selection of beers/largers/ciders on tap. I have used Lakelovers for many many years and i always find them extremely professional and flexible when looking and booking properties. Thanks Paul

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• Louise - Verified booking

  We both really enjoyed our stay at Ada’s hideaway.

  It’s such a beautiful property, we especially liked the reverse living. With the living room upstairs so you could appreciate the views of the fields and horses. The main bathroom was lovely with a beautiful waterfall shower plus separate shower too. The beds were so comfortable, we honestly haven’t slept so well! We’d love to know what mattresses they are.The only thing missing is a dressing table and mirror in the master bedroom. I used a separate room to get ready which had a mirror. I’d have rated 5 stars if it had this. Also, a big coffee table would be nice in the living room. These are things are can easily be changed though so that’s just me being “picky”. Other than that, I’d highly recommend ADA’s hideaway, beautiful location, lovely and quiet and so comfortable. Thank you so much for such a lovely peaceful week which we both really needed.

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