Villas In Cumbria

Reviews

What our customers say about their holidays

• Nigel - Verified booking

  First visit to White Cross Bay, after our holiday abroad was cancelled and we (2 adults and 2 kids, 12 and 15 plus dog) had a great time and will definitely return.

  The lodge was excellent, located nicely in the middle of the site, not far away from the lake and also the onsite facilities, the lodge was large in size, clean and very welcoming, large living area, tv’s in the bedrooms and two bathrooms, one being en-suite to the large bedroom, bedrooms were of good size and there was nothing to fault. We couldn’t use the hot tub on the first evening as it was only 30 degrees, but that is to be expected if the water had been changed prior. The sites facilities were generally lacking in the way of any entertainment, nothing for the kids other than a really small games room and small swimming pool but it’s not what we visited the lakes for so wasn’t an issue for us, the WIFI was very sporadic and this coupled with poor mobile coverage meant it was fun to order via the app in the onsite restaurant\pub which caused some frustration and it would be ideal to have the pay by card\cash option absolve without any “debate” with the bar staff. The site itself was excellent, nice walks into the wood and also along the lake, with very easy access to the water itself for Paddleboards etc, it was disappointing the onsite shop closed at 5pm, even if it was not busy after 5pm for a site without any nearby shops having the shop until 7pm would be better, although we had access t a car so a pleasant trip to Ambleside and Bowness was not a issue. Brockhole was also great place to visit for kids and adults, but most activities were booked although we eventually managed to get the kids onto a few things. The lodge had a few things to address such as the kitchen tap would not stop dripping, the heating would not work but that was quickly fixed by the maintenance staff, and there seems to be a wasps nest above the backdoor in the apex of the roof, but the aspects above did not take away anything from the holiday. The only thing I would change If I was to book again is to book any meals out and activities weeks ahead, but the lodge and site is perfect will be considered in the future.

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• Mr Paul Cross - Verified booking

  Do you remember that hot Easter weekend of 2019?

  Damson Lodge was a delight from start to finish. The layout works really well, with a well proportioned kitchen, eating and social area, but to be honest, the weather was so glorious, we spent most of time on the deck at the rear of the Lodge, surrounded by plants and bushes. The hot tub is screened off for privacy. We booked 3 Lodges for our large group, with 4 generations of family and all agreed that Damson Lodge was the nicest. The little ones could roam around the house and deck, as the small access gate could be closed and locked. The older ones could sit and relax . Decor was tasteful and calming, and a message to the owners, thank you, we appreciated all those little touches you find in a privately owned property, from cutlery and utensils for every occasion, to books, dvds, etc. We were out and about most days, but White Cross Bay is and attractive location, and well worth exploring from the Marina and into the woods at the rear. There's more to this site than we had time to discover. Would we go back, yes. Would we go back to Damson Lodge, definitely, and can recommend it. What did you enjoy most about your stay? The sunshine really helped. the attractiveness of the Lodge, resort and Lake District. All age groups had a lovely time.....and for me, getting out on the water. What one experience (e.g attraction, walk, day out) would you recommend for our future guests? for more gentile sight seeing - Windermere & Bowness and Ferry. For the more active, Grizdale forest with Go Ape, bikes and segways.

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• Mr Paul Stevenson - Verified booking

  The lodge is perfect.

  It is in a great position, just a short walk from Reception and the Entertainment Complex and an even shorter walk to Lake Windermere. On arrival, we found it clean and warm. It also had everything we needed for a comfortable stay. A dishwasher and washing machine would be a welcome addition. The beds are extremely comfy and the hot tub was fantastic and enjoyed by us all. The park itself is in a great location to explore the Lakes. The staff were all friendly and helpful. We had a couple of minor issues, neither of which spoilt our stay it must be said. The first was that the swimming pool. The water was far too cold. We were told by the staff that the boiler had suddenly broken down, but from reading other reviews it appears the problem has been ongoing for some time. Secondly, we were aware prior to booking that dogs were not allowed inside the bar. Whilst there is plenty of outdoor seating, it is not covered or heated, so it was a bit chilly for us whilst we watched the children play. A covered and heated outdoor area would be a great addition, or perhaps a small area of the bar sectioned off for dog owners. All in all we had a great time and we are looking to book the same lodge again. What did you enjoy most about your stay? All of it! The lodge, park and of course The Lakes were enjoyed by all. What one experience (e.g attraction, walk, day out) would you recommend for our future guests? We loved Brockhole. Lots of activities for all ages.

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• Mandy - Verified booking

  The property was on the whole to a high standard.

  Inside was great, apart from a few dated utensils. Sofas acceptable although could be a little bigger as quite shallow and not as comfortable. Windows and doors are getting tired and are stiff and difficult to open and close. An annoying drip over the front door from a compromised gutter. Parkdean didn’t seem happy to help, when ( the lady on reception) realised we hadn’t booked with them direct. However, I would book again, great lodge position and super clean. Comfortable beds, good size fridge freezer , etc. Clean carpets, no smell and tasteful finishes. Key box is awkward if motor skills are not 100% or a customer is disabled! Took us a few attempts to open it. Hot tub was clean, water level did drop the day before we left. Obviously it wasn’t refilled as this would have reduced the temperature. Plenty of seating around the outside space, decking was slippy due to the rain in the night. The area outside the front door remained safe as this was different material and maybe in the future the whole decking area would benefit from this upgrade. We were careful so no problem but if used by children could be a problem. Loved our stay at Damson Lodge thank you. The above is only feed back and not intended to offend or complain

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• Richard - Verified booking

  We booked this lodge based on previous reviews and sadly it did not meet our expectations.

  On arrival the lodge was warm and appeared clean - we later discovered the microwave was filthy and on using the hob grease actually dripped down from the cooker hood. We cleaned this to make it usable and reported to the cleaning ladies who assured us they would do a deep clean for the incoming guests. The lodge is very well equipped and the towels and bedding were really lovely. However the lodge is in need of some TLC. There are some marks on the wallpaper in several areas and the dining chairs are badly marked. The outside area is very well furnished but the decking and surrounding railings need repair work.- we had to use a recliner against the railings to ensure our dog did not escape. The hot tub was well serviced on a daily basis but the brambles growing through the fence into this area made it a challenge to remove the cover without getting scratched. All the PAT tests on the electrical equipment expired in January 2024 - not a legal requirement we know but reassuring to guests that they are staying in a safe property. We don't feel we could recommend this lodge unless some time and money is spent bringing it up to standard!

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